Success stories with OMQ
Over 100+ leading companies from various industries trust OMQ
Trust that counts - awarded by our customers
„We use OMQ on our help and contact page and can thus answer most of our customer requests directly.“ ⭐⭐⭐⭐⭐
Meike Schönwandt
Senior Manager Voice of Customer at Tchibo
How KKT KOLBE Reduces Service Requests and Improves its Complaint Management Process with OMQ
„Since we started using OMQ, the number of phone inquiries and emails on many daily topics has decreased.” 😊
Andreas Lindemann
Deputy Head Online-Servicecenter at alltours
„With an impressive resolution rate of 96%, the chatbot is already delivering outstanding results.” 🤖
Stefan Brüggemann
Head of department Berufsbildung at IHK Nord Westfalen
Modern and smart customer service via chat at Stadtwerke Düren.
„OMQ immediately relieved our customer service team. Frequently asked questions are answered directly and automatically by the system.“ 🚀
Nicole
Team Leader Customer Service at Hörmann
„OMQ is the smart choice for modern customer service management.” 😎
Penau Said
Trainer Customer Service at Mister Spex
Over 100+ companies trust in OMQ
„We use OMQ on our help and contact page and can thus answer most of our customer requests directly.“ ⭐⭐⭐⭐⭐
Meike Schönwandt Senior Manager Voice of Customer at Tchibo
“The technical integration was very easy and fast.” 🚀
Bianca Gaede Head of Customer Service at myphotobook GmbH
„Since we started using OMQ, the number of phone inquiries and emails on many daily topics has decreased.” 😊
Andreas Lindemann Deputy Head of Online Service-Center at alltours
In peak periods, there has been an 80% drop in service requests.” 👍
Thomas Raab Editor for content creation/technical documentation & video creation at KKT KOLBE
OMQ is a great system for us, with which we can evaluate customer behavior very well at any time.” 😎
Rose Schenk Head of Service Excellence at Mister Spex
